There are times and circumstances in which businesses (or individuals!) lose access to their website.
There are any number of reasons this might happen, such as losing touch with a part-time webmaster so the website has become out of date, disputes with a hosting provider or web developer, when a hosting provider shuts down unexpectedly, the website has been hacked or infected with a virus, spamware, or other malware, or updates to the underlying CMS programming has broken something, or even a system failure or crash causing a self-hosted website to go down or disappear.
There are solutions for almost every problem!
Although we cannot assist with contract disputes or legal remedies — please contact a lawyer for those — we do assist with the technical difficulty of getting access to your website again, purging malware from it, getting it working again, or rebuilding it if necessary and installing it on a hosting service of your choice.
Your domain name is your key — as long as you own the domain name, you have ultimate control over your website.
Your domain name is not the same as your website. It's just a name, such as "bsdsystems.com". Your website is a collection of programs and files located on a web server. In simplest terms, the domain name is used as the people-readable address of your website. It is used to point to the location where your website files are. If you migrate or move your website to a new hosting service, the domain name has to be redirected to point to this new location.
As long as you own your domain name, you have options.
What ever situation you find yourself in, don't hesitate to contact us for help!
We will evaluate the situation to understand your urgency level and the extent of the problem. Then we will provide you with a recovery plan, a time-line, and the details of what it will take to accomplish it.